Privacy Policy

Last Updated September 2020

This agreement (“Terms”) regulates customer’s use of Delvify APAC Ltd. (“our”, “the website”) services. By accessing this website or using our services, you are accepting these Terms on your behalf or any entity you might represent.

We may update or revise these Terms without prior notice.  Please periodically visit our site and this section to ensure you understand these Terms.

In order to use our website and services, you must be at least 21 years of age, or the legal age of consent in the country in which you are accessing this website and by using our website and services (and agreeing to these Terms) you warrant and represent you are of such age.

From time to time we may use cookies. By using our site, you are agreeing to these Terms and consent to our cookies policy in accordance with our Privacy Policy terms set below.

Use of this Website

You must not use the Delvify website in any way that may cause damage to the website or impairment to the access of the website; or in any way which is unlawful or illegal under the laws of Hong Kong or harmful, or in connection with any unlawful, illegal or fraudulent activities.

You must not use this website to copy, store, host, transmit, use, publish or distribute any material that consists of (or is linked to) any spyware, computer virus, keystroke logger, Trojan horse, or any other malicious and harmful computer software.

Our website posts information about our services, as well as marketing, informational and educational content. Delvify retains any and all intellectual property in all content posted on our website, whether or not they are available for public use under these Terms.

Your use of our material or content, including documents, graphics, webinars, case studies, and other such information is limited to downloading, viewing, copying and printing for personal and non-commercial purposes only.  You must not modify or commercialize our content in any manner.

If your use of our information is deemed to be “fair use”, and abides with copyright law, you must not use, reproduce, download, copy, display, publish, transmit or distribute any information from our website, in whole or in part, without express consent and authorization from us or our legal representatives.

 

Termination of website use

These Terms will remain in force and effect while you use the website. Delvify may, at any time, for any reason and at our sole discretion, terminate your rights to use this website, or any service accessible through the website.  Upon termination of your rights under these Terms, right to access and use the website will terminate immediately and indefinitely.

Passwords and security

You and only you are responsible for keeping confidential any password(s) you are provided for access to our website and/or services, and you are fully responsible for all activities that take place.  Under these Terms, you agree to notify Delvify immediately of any unauthorized or suspicious use of your password(s).

 

Links to third party sites

As you navigate our website, you might find links that enable you to leave our website. The linked websites are not under Delvify’s regulations or control; therefore, we do not have responsibility for the contents of any linked website, or any link contained in a linked website. Delvify is not responsible for any information or transmission received from any linked website.

 

We collect personal and activity data

We use tracking technologies such as cookies, web beacons, and other device identifiers (collectively also known as “cookies”) to recognize your computer or device so we can analyse the effectiveness of our services, verify your identity or otherwise facilitate the provision of our products.  Our systems also log information such as your browser, operating system, and IP address. We will provide you with clear and precise information about the purposes of cookies to ensure that you are aware of information being placed on the equipment you are using.  We will provide you with the opportunity to refuse a cookie stored on your equipment.

We may collect personal information that you provide to us, such as your name, address and contact information for purposes stated at the time and place of collection.  We will, by default, collect only such information as is necessary for each specific purpose of the processing.  For example, you may have the option to subscribe to our dashboards or download our white papers.  In order to provide you commercial information, direct marketing or services, we may request your email address or other necessary data.  Further data may be shared by you if you need bespoke services. Whenever we choose to rely on our or third-party legitimate interests, such as network and information security or direct marketing, we first weigh them against the interests or the fundamental rights and freedoms of yours.   You may always resort to the right to object, which automatically stops the processing of your personal information for direct marketing and may be effective while other legitimate interests are pursued.

With your consent we will, by design, implement technical and organizational measures, such as pseudonymization and encryption, so that the enhanced quality of services is not at the expense of GDPR data protection principles.

We will ensure that your consent is freely given, specific, informed and unambiguous and the processing of your information, whether based on consent or any other legal ground, satisfies the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.  Where personal information is collected and further processed based on consent, you may withdraw your consent at any time.  However, the withdrawal of consent won’t affect the lawfulness of such processing before your withdrawal.

You may exercise your right to be forgotten where your personal information is no longer necessary, your consent has been effectively withdrawn, you have objected to the processing, or your personal information has been unlawfully processed, has to be erased under a legal obligation or it relates a child being offered information society services.  Where the processing is based on your consent or for the performance of a contract you may exercise your right to data portability in respect of data you have provided to us.  

Our systems may associate your personal information with your activities in the course of providing you more enhanced services such as behavioural targeting and personalization from pages you view, the links you click on or items you search for.

Cookies

Delvify’s website uses “cookies”, which are small text files containing a unique identifier that we, or one of our partners, or even a third-party analytics provider, transfer to your computer through the web browser you use. Cookies help us understand our visitors’ interests, so we use that information to improve our services and our website.  Cookies are not linked to personally identifiable information such as your name, contact details, etc., and if you choose to reject the cookie, you can still navigate our website, but your access to some areas of our website may be limited.

We use cookies to identify your browser, track your journey on our website, track the point of entry to a registration form, such as a blog or newsletter subscription, or a mailing campaign, to understand and measure the success of a certain marketing campaign, for instance.

Delvify uses third party software to track the performance of specific marketing campaigns and in some of our products. This is to allow third-party service providers to create tailored advertisements on our behalf across different touchpoints.  Such service providers may collect your IP address and non-personally identifiable information, which does not include your personal information, contact details, etc.  These cookies also provide statistical information on how our website is being used and its performance.

You can block cookies at any time by changing the setting in your internet browser and by rejecting our website cookies once you enter our website.

 

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. 

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

Cookie DomainCookie NameDescriptionDelvify or 3rd PartyExpiryEssential
doubleclick.net _gads, DSID, FLC, AID, TAID, exchange_uid For up to date information on Google’s cookie please refer to this link google.com/policies/technologies/types/ 3rd Party Please refer to organisations own policy for this detail google.com/policies/technologies/types/ No
facebook.com fr Facebook’s primary advertising cookie, used to deliver, measure, and improve the relevancy of ads. 3rd Party Please refer to organisations own policy for this detail facebook.com/policies/cookies/ No
facebook.com ooUsed to record advertising opt outs. 3rd Party Please refer to organisations own policy for this detail facebook.com/policies/cookies/ No
facebook.com ddidUsed to open a specific location in an advertiser’s app upon installation. 3rd Party Please refer to organisations own policy for this detail facebook.com/policies/cookies/ No
Google.com Google Analytics _utma _utmb _utmc _utmz These cookies enable us to store information such as the time you visit Our Site, whether you have visited before and the website that you visited prior to visiting Our Site. For more information about Google Analytics please click here. 3rd Party How long a Google Analytics cookie remains on your computer or device depends on what it is and what it is used for. Some Google Analytics cookies expire at the end of your browser session, whilst others can remain for up to two years. You can delete Google Analytics cookies and other cookies at any time by clearing your cache.
policies.google.com/technologies/cookies
No
Google.com _gaUsed to distinguish users 3rd Party Please refer to organisations own policy for this detail policies.google.com/technologies/cookies No
Google.com _gid Used to distinguish users 3rd Party Please refer to organisations own policy for this detail policies.google.com/technologies/cookies No
Google.com _gat Used to throttle request rate 3rd Party Please refer to organisations own policy for this detail policies.google.com/technologies/cookies No
Google.com _dc_gtm_UA-146082841-1 Used to throttle request rate 3rd Party Please refer to organisations own policy for this detail policies.google.com/technologies/cookies No
Google.com AMP_TOKEN Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID Service. 3rd Party Please refer to organisations own policy for this detail policies.google.com/technologies/cookies No
Google.com _gac_UA-146082841-1 Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out. 3rd Party Please refer to organisations own policy for this detail policies.google.com/technologies/cookies No
.linkedin.com lidc Browser ID cookie 3rd Party Please refer to organisations own policy for this detail linkedin.com/legal/cookie-policy No
.linkedin.com bcookie Secure browser ID cookie 3rd Party Please refer to organisations own policy for this detail linkedin.com/legal/cookie-policy No
.linkedin.com bscookieBrowser ID cookie 3rd Party Please refer to organisations own policy for this detail linkedin.com/legal/cookie-policy No
.linkedin.com L1c LinkedIn Ad Analytics 3rd Party Please refer to organisations own policy for this detail linkedin.com/legal/cookie-policy No
Ads.linkedin.com BizolDLinkedIn Ad Analytics 3rd Party Please refer to organisations own policy for this detail linkedin.com/legal/cookie-policy No
Ads.linkedin.com BizoData LinkedIn Ad Analytics 3rd Party Please refer to organisations own policy for this detail linkedin.com/legal/cookie-policy No
Ads.linkedin.com BizoUserMatchHistory LinkedIn Ad Analytics 3rd Party Please refer to organisations own policy for this detail linkedin.com/legal/cookie-policy No
Ads.linkedin.com BizoNetworkPartnerIndex LinkedIn Ad Analytics 3rd Party Please refer to organisations own policy for this detail linkedin.com/legal/cookie-policy No

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies visit www.allaboutcookies.org.

You can request to see or delete your personal data at any time

You can sign into your account to update or change any personal information we have stored, such as your name, address, and email. You can also contact us by email or otherwise to request confirmation as to whether your personal information is being processed by us, access to the data, and a copy of the same. You may also request rectification of your personal information whenever it is inaccurate or incomplete, contacting us anytime via privacy@delvify.io or in writing.  However, we must and will verify your identity using reasonable means, in order to safeguard your information.  We may take up to a month to provide you with information your request or if you ask us to rectify, erase, or port personal data, or restrict or object to your data processing. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests.

We might share anonymized behavioural data

We generally do not share any personally-identifiable information (such as name, country, and email) with third party service providers and external websites. But we might share anonymized behavioural data.

We take detailed steps to protect personal information

We take reasonable administrative, physical and electronic measures designed to safeguard and protect your information from unauthorized access or disclosure. Without limitation, we mitigate risks for the security of processing via pseudonymization and encryption of personal information, our ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services, our ability to restore the availability and access to personal information in a timely manner in the event of a physical or technical incident, and regular testing, assessing and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing.

In the case of a personal information breach, which is likely to result in a risk to your rights and freedoms, we will without undue delay and, where feasible, not later than 72 hours after having become aware of it, notify it to the competent supervisory authority. When the personal information breach is likely to result in a high risk to your rights and freedoms, we will communicate the personal information breach to you without undue delay. In any event, we will document any personal information breaches, comprising the facts relating to the personal information breach, its effects and the remedial action taken.

Special situations may require disclosure of your data

To operate our services, we may make identifiable and anonymous information available to third parties under limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

Changes to this Privacy Policy

Delvify., may change this policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes and updates on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

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